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Operated by HealthBenefitsCompass LLC, a subsidiary of HealthcareGPS Inc.Medicare education · Not a government websiteReviewed by Lauri Middleton, RN, MSN (licensed Medicare agent) and Karen OrillaHow we prepare our guidance →Meet our reviewers →

Reviewed for accuracy by Lauri Middleton, RN, MSN, licensed Medicare agentReviewed for clarity by Karen OrillaMeet our reviewers →

Local help

Local help

Who to call in Los Angeles County, and what each one does. Every number is public and free.

In the county

  • Los Angeles County HICAP

    Free, confidential, one-on-one Medicare counseling for county residents and families, run by the Health Insurance Counseling and Advocacy Program. Not affiliated with any plan or agent. In-person appointments are offered through the county program; call to book.

    English · Español · + interpreters

    Call 1-213-383-4519Visit: lacounty.gov

  • Los Angeles County Aging & Disabilities Department

    Information and referral for older adults and caregivers: in-home services, senior centers, and how to reach a local HICAP counselor.

    English · Español · + interpreters

    Call 1-800-510-2020Visit: ad.lacounty.gov

Reviewed: 2026-09-06, 2026-09-06

Statewide

  • California HICAP statewide line

    The state's Medicare counseling program. The statewide number routes you to the local office.

    English · Español

    Call 1-800-434-0222Visit: aging.ca.gov

  • Medi-Cal — Medicare Savings Programs

    Help with Part B premiums and other costs is applied for through Medi-Cal. An agency decides who receives it; this site does not screen.

    English · Español · + others

    Visit: dhcs.ca.gov

Reviewed: 2026-09-06, 2026-09-06

Federal

  • Medicare.gov and 1-800-MEDICARE

    Official federal information and help, 24 hours a day. TTY 1-877-486-2048.

    English · Español · + interpreters

    Call 1-800-633-4227Visit: medicare.gov

  • Social Security — signing up for Parts A and B

    Enrollment in Original Medicare goes through Social Security, online or by phone. TTY 1-800-325-0778.

    English · Español · + interpreters

    Call 1-800-772-1213Visit: ssa.gov

  • Social Security field offices in the county

    Use the official office locator to find the nearest field office by ZIP code. Verify hours before visiting; most enrollment tasks can also be done online or by phone.

    English · Español · + interpreters

    Visit: secure.ssa.gov

Reviewed: 2026-09-06, 2026-09-06, 2026-09-07

Where people actually get help

  • Public librariesMany branches host HICAP counseling sessions in the fall. Ask at the information desk.
  • Employer and retirement advisersIf you are still working, the benefits office can tell you whether your drug coverage is creditable and when it ends.
  • Family and caregiversThis site works the same whether the plan is yours or for someone you help. Print it and bring it to the counseling appointment.

Numbers and links were reviewed on the date shown and are re-verified before any public release.